Quality Policy

Localsoft, S.L. is committed to providing top quality language solutions to meet and exceed client requirements. We work towards continual improvement in the processes and operations of our own organization and in those of our suppliers.

To this end, Localsoft, S.L. has established and implemented a rigorous Quality Management System that is certified to the ISO 9001 standard. This Quality Management System is documented, regularly audited, and evolves on a daily basis with regular input from our staff and clients.

Localsoft, S.L. will establish and review quality objectives through periodic management reviews in order to continually improve the effectiveness of our Quality Management System.

ISO 9001 Certification
Localsoft, S.L. currently follows a strictly outlined ISO 9001:2008 certified Quality Management System. Our Quality Management System and documentation far exceeds the requirements of the International Organization for Standardization. The Quality Assurance department at Localsoft, S.L. constantly measures all of the quantifiable aspects of our business, with a special emphasis on client feedback. Continuous process improvement is achieved through measuring performance and working with senior management on refining our methodology.

EN 15038 Certification
Localsoft, S.L. also adheres to and has been certified to the requirements of European Norm (EN) 15038:2006. EN 15038:2006 was the world’s first recognized quality standard that specifically defines requirements for Translations and Localization Service Providers (TSPs) and is quickly becoming a standard requirement for European organizations that work with a TSP for translation and localization services. As the first quality standard specifically geared towards translation providers, EN 15038:2006 is poised to catalyze a paradigm shift in the industry. Through the auditing process, vendors are provided with a clear set of guidelines for future improvement.

Randall Mage
CEO